FAQ

What is the dress code?

We like to keep things pretty casual, however please be aware we do require all of our guests to observe a “smart casual” dress code. For the guys this means no singlets, shorts or thongs. For the ladies, no feather boas, no bridal veils or dress ups. If you have any questions regarding the dress code please give us a call.

Can I BYO?

The Champagne Room is not a BYO venue, we have a fully licensed bar with an extensive drinks selection.

Can I bring a birthday cake and is there a charge?

You are more than welcome to bring a birthday cake, we do not charge for bringing your own cake.

What do you do for birthdays?

Please let your staff in venue know if it is your birthday, we will always make your visit extra special.

Where is the closest parking?

There is metered 2 hour parking in the Surry Hills area.

What cards do you accept?

We accept all major credit cards or cash. A surcharge fee of 1% applies for all card payments.

How do I start a bar tab?

A bar tab can be started with a credit card and a valid driver’s license or passport.

Where can I smoke?

Champagne Room is a non-smoking venue, we ask patrons to vacate the venue if they wish to smoke.

Can I bring my dog?

Unfortunately we do not allow pets at The Champagne Room.

Do you have disabled access for all parts of the venue?

Unfortunately we do not have disabled access to The Champagne Room, we would recommend you book in at our ground level The Winery.

What are your opening hours?

Monday – Friday 6pm – 12am
Saturday – Sunday 12pm – 12am

Do you cater for dietary requirements?

Yes, we cater for dietary requirements. Please call our Reservations team to discuss your options, alternatively advise your waiter on the day.

Do you cater for Halal/Kosher?

We are not a halal certified restaurant. However some of our products are processed halal by the manufacturer. Our kitchens are unable to produce kosher meals but we would be happy for you to pre-order a kosher meal in advance of your visit to be delivered to site. Please call our reservations team to discuss the most suitable options.

Where is the loading dock?

The Winery and Champagne Room loading dock can be located on Campbell street, Surry Hills.

Can I bring children to the venue?

Children are welcome and must be with their legal guardian at all times. High chairs are available but limited; please do mention you are dining with children when booking.